Frequently Asked Questions
Send personalized cards online without the hassle. We handle printing, postage, and mailing for you, all through a simple subscription. This page answers common questions about customization, delivery timelines, billing, and how our automated card mailing service works.
How does your automated card mailing service work?
The Card Company makes it easy to send physical cards online. You write and customize your card through our platform, add your recipient’s details, and submit it digitally. From there, we handle the printing, postage, and mailing. Your card is professionally produced and sent through USPS. No printing, stamping, or post office trips required.
Can I send physical cards online?
Yes. You can create, personalize, and send physical cards entirely online. Simply write your message, enter the recipient’s address, and we take care of the rest. Our system allows businesses to send cards quickly without managing inventory or handling mail themselves.
Who prints and mails the cards?
All cards are professionally printed and fulfilled by The Card Company. Once your order is submitted, it moves directly into production. We handle quality printing, envelope preparation, and mailing through USPS to ensure reliable delivery.
Do you handle postage and addressing?
Yes. We manage both addressing and postage for you. Recipient addresses are printed clearly on each envelope, and proper USPS postage is applied before mailing. You never need to purchase stamps or visit the post office.
Can I schedule cards to be mailed later?
Yes. You can schedule cards in advance for birthdays, thank-you messages, follow-ups, or campaign sends. Simply select your desired send date during checkout, and we’ll ensure your card is printed and mailed on time. This makes it easy to plan ahead and automate ongoing outreach.
Can I add my logo or branding?
Yes. You can upload your company logo and incorporate brand elements into your card design. This allows every card to reflect your business professionally and consistently. Branded thank-you cards are a powerful way to stay memorable while maintaining a polished presentation.
Can I personalize each card message?
Absolutely. Every card can include a unique, personalized message. Whether you’re sending one card or managing a thank you card subscription service for ongoing outreach, you can tailor each message to the individual recipient. Personalization helps make every card feel intentional and authentic.
Are the messages handwritten or printed?
Messages are professionally printed for clean, consistent quality. While the experience feels personal, the production ensures legibility and reliability at scale. This makes our personalized thank you card service ideal for businesses sending multiple cards each month.
What type of paper and print quality do you use?
We use high-quality cardstock and professional printing methods to ensure your cards look polished and durable. Every order is produced with attention to detail, so your recipients receive something that feels thoughtful and premium, not mass-produced.
How long does delivery take?
Once printed, cards are mailed through USPS. Delivery timelines typically align with standard USPS First-Class Mail estimates, usually within a few business days depending on destination. You’ll be able to plan outreach confidently based on predictable mailing timelines.
Do you send nationwide?
Yes. We mail cards anywhere in the United States through USPS. Whether you’re sending locally or across the country, our print and mail service using USPS ensures reliable nationwide delivery.
How do your subscription plans work?
The Card Company operates on a simple monthly or annual subscription model. Each plan includes a set number of cards you can send per month through our automated card mailing service. Your subscription gives you ongoing access to customize and mail cards without the hassle.
How many cards can I send each month?
The number of cards you can send depends on your selected plan. Each subscription tier includes a defined monthly card allocation designed to fit different business needs. From occasional thank-you outreach to consistent, high-volume sending, we have you covered.
Is there a minimum commitment?
Our plans are designed to be straightforward and low risk. There is no long-term contract required unless you choose a custom or annual plan. You can use the service month-to-month with clear billing terms.
Can I upgrade or downgrade my plan?
Yes. You can adjust your subscription as your sending needs change. Whether you need to scale up for a campaign or reduce volume during slower periods, plan changes can be made easily within your account.
Can I cancel anytime?
Yes. You can cancel your subscription at any time before your next billing cycle. Once canceled, you’ll retain access through the end of your current billing period. There are no hidden cancellation fees.
When am I billed?
Subscriptions are billed monthly or annually on a recurring basis. Your billing date is tied to the day you originally signed up. You’ll receive clear confirmation of charges, and all pricing is transparent. No surprise fees here.
See How It Works for Your Business
Every card you send helps build trust, strengthen relationships, and support the people who matter most. We make it easy to keep your business personal, thoughtful, and human, without the usual hassle of printing and mailing.